Terms & Conditions
GENERAL TERMS &
CONDITIONS
ORDERING INFORMATION:
I- In order to avoid misunderstanding please be sure to list
art number, complete item description, exact quantity, surface finish and marking
instructions.
II-Agreement and arrangement made orally or by telephone
with our representatives become legally valid only if approved in writing by
us.
PAYMENT TERM:
100% Advance Payment: All orders less $1000 or equal amount
to other currencies
50% advance & 50% before shipment: All orders between $1000-$15000
Irrevocable Letter of Credit at Sight ( L/C): All orders above $1000.00+
PACKAGING:
If no specifications regarding packaging are mentioned in
the order, we will choose the standard packaging at our discretion
PRICING INFORMATION
It is our earnest desire to maintain our current prices but
due to the present universal economic condition, unexpected fluctuation in raw
material prices both in domestic and international markets and other means of
production that are beyond our control, all prices are subject to change
without prior notice.
WARRANTY:
SURGICAL ART INSTRUMENTS unconditionally
warrants each new product to be free of defects in material and workmanship. To
the original purchaser, SURGICAL ART INSTRUMENTS will
at no charge repair or replace, at our discretion, instruments we deem
defective. Damage to instruments which are not defects in original material or
workmanship and therefore are not covered under warranty include: use of an
instrument for tasks other than those for which the instrument is intended;
improper use; improper, ineffective, or insufficient maintenance; accidents,
such as dropping; and alterations to the instrument not authorized by
Acceptance of Goods.
Complaints regarding quality, quantity must be informed to
us through written notice within fifteen (15) days after receiving goods, for
the complaints acknowledged by us, the replacement shall be delivered free of
charges